3 Pro Tips to improve match report results in ISO ClaimSearch

Iso ClaimSearch

The problem of rapidly and properly analyzing and processing claims professionals face daily. Many people consider Iso ClaimSearch ® to be a crucial component of their process, yet they could be overlooking some straightforward ways the platform might enhance their performance.

The technology analyses a claim to more than 1.5 billion records when an adjuster inputs claim data in the ClaimSearch reporting fields. The adjuster receives a notification with information if there are any matches. Adjusters should enter as much information into the reporting areas to get the best results possible at various points in the claims process.

The more you report, the better the results

Although there are now only a few mandatory reporting sections, providing more claim details will help you get better results. The algorithm can scan more areas and find more matches, which is necessary for completely analyzing a claim, the more information you submit.

More detailed reporting will enhance our AI-based entity resolution algorithms, which were created to enhance match results, save time by decreasing irrelevant results, and identify matching claims that may have gone overlooked in the past.

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Best practices for claims reporting

You should report certain extra field entries throughout the claim and after it is concluded to get the best results from your ClaimSearch.

For the duration of the claim

We advise using the replacement method to report more information as you obtain it. Some of the fields we advise are:

Date of Policy Inception and Expiration

  • period of loss
  • born on [date]
  • Tax ID number or SSN
  • Addresses and telephone numbers
  • Role and location of the service provider
  • State and license plate number
  • State and license number
  • Date of Recovery
  • vehicle behavior

The time the claim is final

We advise using the replacement procedure to input new information after you close the claim. Some of the fields you might want to fill out are:

  • Claim standing
  • Claim closed date
  • Name, contact information, and email for the adjuster
  • paid or settled sum

Optimize your claims processing

You obtain more matches when you enter this information, and you may also enhance entity resolution, identify possible fraud, and expedite the claim procedure. Are you prepared to maximize your outcomes and utilize ClaimSearch to its fullest? Contact us at claimsearchdatabasedevelopment@iso.com so we can assist you in configuring your system to automatically incorporate these fields into your reports.


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